Terms & Conditions

Terms & conditions of sale

Template to complete and have checked by a legal professional before going live.

1. About us

[Company name], a company registered in [England and Wales] under company number [X], with its registered office at [address]. VAT number: [X]. Email: [email address].

2. Scope

These terms apply to all sales of electrically assisted pedal cycles made through the Ridem website.

3. Prices

All prices are shown in pounds sterling (GBP) and include VAT. We may change our prices at any time; you pay the price shown when you place your order.

4. Orders and payment

Your order is confirmed once payment has been accepted. Accepted payment methods: [to complete].

5. Delivery

See our delivery information.

6. Cancellations and returns

See our returns & refunds policy.

7. Faulty goods and warranty

See our warranty page. Your statutory rights are not affected.

8. Complaints

Please contact us first at [email address]. [To complete: alternative dispute resolution provider, if any.]

9. Governing law

These terms are governed by the laws of [England and Wales]. You may also bring proceedings in the courts of the part of the UK where you live.